| Answer | Responses | Percent |
|---|---|---|
| High-performance communications engine | 77 | — |
| Create, personalized, compliant communications | 69 | — |
| Intuitive design and authoring tools | 42 | — |
| Seamless integration such as SAP, Guidewire, Duck Creek, Salesforce and other OpenText solutions) | 32 | — |
| 7 | — | |
| GenAI to increase personalization | 7 | — |
Verified survey results from OpenText customers on: “What do you like the most about OpenText Communications (Exstream)?”. Survey of 102 respondents, verified by UserEvidence on November 12, 2025.