| Answer | Responses | Percent |
|---|---|---|
| Reduced time to create and deliver communications | 69 | — |
| Improved customer engagement and/or customer experience | 46 | — |
| Enhanced brand consistency and improved loyalty | 38 | — |
| Increased compliance and reduced risk | 34 | — |
| 7 | — |
Verified survey results from OpenText customers on: “Which benefits or improvements have you seen by using OpenText Communications?”. Survey of 97 respondents, verified by UserEvidence on November 12, 2025.