As a result of the Smart Inbox feature, response time has been cut in half since switching over to Sprout, as the team is able to move through the inbox much faster than before. The team is managing 600+ cases a week and saving 2 days worth of work each week—over 830 hours a year.
This is verified customer evidence about Sprout Social, independently collected and published by UserEvidence as part of an ongoing customer research program. A verified customer testimonial: "As a result of the Smart Inbox feature, response time has been cut in half since switching over to Sprout, as the team is able…" — Director of Social Media and Brand Management. This…
- Account
- Sprout Social
- Verified
- May 6, 2025
- Identifier
- 5844VMJP