| Answer | Responses | Percent |
|---|---|---|
| More consistent and standardized service delivery | 23 | — |
| More streamlined employee lifecycle processes, like onboarding | 18 | — |
| Improved employee satisfaction | 9 | — |
| Faster turnaround times for requests | 19 | — |
| Better control over sensitive HR data | 9 | — |
| Better visibility into service performance and metrics | 16 | — |
| 1 | — |
Verified survey results from Freshworks customers on: “What impact has Freshservice had on your HR service operations?”. Survey of 26 respondents.