Freshservice stood out for its lower total cost of ownership, faster implementation, and the flexibility to tailor workflows with low-code/no-code tools. Since the move, we’ve seen better response times, stronger automation, and a much more efficient technical IT support experience for our teams.
This is verified customer evidence about Freshworks, independently collected and published by UserEvidence as part of an ongoing customer research program. A verified customer testimonial: "<div>Freshservice stood out for its lower total cost of ownership, faster implementation, and the flexibility to tailor workflows with low-code/no-code tools. Since the move, we’ve…" — Information Security Manager at Referencia Laboratorio Clínico in Health…
- Account
- Freshworks
- Verified
- May 14, 2026
- Responses
- 1,783
- Identifier
- 8141EUNC