UEID: 8729EUTL

Since implementing Hiya, we've seen a 35% decrease in customer complaints about nuisance calls

“

Hiya has significantly improved our organization's call performance by reducing the number of unwanted calls made to our customers, boosting productivity, and enhancing customer satisfaction.

This shift has streamlined workflows and improved the overall call experience for both our staff and customers.

”

Ross Hunter

Director of Quality, Spotzer Digital

NPS

UE verified: 11/14/2024

Survey conducted by UserEvidence.

uevi.co/8729EUTL

About This Research

This data is from a survey of Hiya users, and was verified by UserEvidence on November 14, 2024.

About Hiya

Hiya is trusted by global businesses, carriers, and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Security Platform, Hiya connects businesses with their customers, helps carriers secure their networks, and protects people from spam and fraud calls. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve more than 400 million users on the Hiya Voice Security Network, powering call protection and identity for AT&T, EE, Samsung, Ericsson and more. Learn more at www.hiya.com

About UserEvidence

UserEvidence is a survey-based research platform that enables vendors to showcase feedback from real users of their products. UserEvidence independently verifies the identity of survey respondents and authenticity of response data.