If your organization replaced Flexera with ServiceNow SAM Pro, what operational challenges would you anticipate? Select all that apply.
AnswerResponsesPercent
Loss of metadata and recognition accuracy (poor normalization)19—
Limited visibility into SaaS and hybrid/cloud environments17—
Gaps in compliance accuracy, license reconciliation, and audit preparedness15—
Limited ability to achieve optimal license position14—
12—
Inability to generate audit-level reports without significant cost/effort12—

Verified survey results from Flexera customers on: “If your organization replaced Flexera with ServiceNow SAM Pro, what operational challenges would you anticipate? Select all that apply.”. Survey of 32 respondents, verified by UserEvidence on December 11, 2025.