| Answer | Responses | Percent |
|---|---|---|
| Getting calls answered | 53 | — |
| Understanding why our calls were being flagged as spam | 42 | — |
| Optimizing our outbound calls to maximize operational efficiency | 38 | — |
| Increasing agent performance and satisfaction | 22 | — |
| Minimizing call compliance risk | 7 | — |
| 1 | — |
Verified survey results from Hiya customers on: “What challenges were you experiencing that led you to evaluate Hiya?”. Survey of 67 respondents, verified by UserEvidence on November 15, 2024.